Cash-in on Cruising
Certified Cruise Counsellors reported that on average, their annual cruise sales productivity increased 261% after they earned CLIA Certification.

Enroll Today. Profit Tomorrow!
CLIA offers three levels of achievement – Accredited (ACC), Master (MCC) and Elite (ECC). Elite Cruise Counsellors can go on to attain the ultimate Certification, Elite Cruise Counsellor Scholar (ECCS). You can conveniently earn credits toward Certification through:
  • Classroom and online training
  • Cruise experience
  • And much, much more

Enrollment period for ACC, MCC and ECC is for 2 years from the date of enrollment. Enrollment period for ECC Scholar, is an annual enrollment and is based on a calendar year (January through December 31).

Please be sure to refer to your Captain’s log for the complete list of requirements.Certified Cruise Counsellors reported that on average, their annual cruise sales productivity increased 261% after they earned CLIA Certification.

The ACC, MCC, & ECC Advantage
  • Gain product knowledge
  • Learn effective sales and marketing techniques
  • Receive industry recognition, CLIA promotion and referrals
  • Enrollment or achievement is required to qualify for a CLIA 2012 ID card

ACC Requirements 100 Credits Total
A. PREREQUISITE
  • Must be a CLIA Affiliated Agent
B. MANDATORY TRAINING (30 Credits)
  • Successful Completion of 2 CLIA seminars or online courses and exams (15 credits each)
-or-
  • Successful Completion of The CLIA Guide to the Cruise Industry textbook and exam (30 credits)
C. ANY COMBINATION OF ELECTIVE TRAINING (50 Credits)
  • Successful Completion of other CLIA training seminars and exams (10 or 15 credits each)
  • Successful Completion of CLIA video or DVD training and exams (10 credits each)
  • Attendance at CLIA co-sponsored/endorsed cruise conferences (10 credits per event)
  • Completion of CLIA Institute Track at cruise3sixty or TrainingFest Fast-Track
  • Successful Completion of The CLIA Guide to the Cruise Industry textbook & exam (30 credits)
  • Attendance at member line product seminars (2 credits each, maximum 10 credits)
  • Successful completion of member line online training programs (5 credits each, maximum 15 credits)
D. PRODUCT KNOWLEDGE (20 Credits)
CLIA MEMBER CRUISE LINES ONLY-Must complete all items
  • Personal cruise experience: one cruise of 2-6 days, one cruise of 7+ days, both on different CLIA member lines
  • Five shipboard inspections (may use same Member Line but must be on different ships)
  • 25 staterooms booked/deposited through a currently affiliated Travel Agency within your two-year enrollment period
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MCC Requirements 100 Credits Total
A. PREREQUISITE
  • Must be a CLIA Affiliated Agent
  • Must have attained Accredited Cruise Counsellor Certification (ACC)
B. MANDATORY TRAINING (50 Credits)
  • Successful completion of CLIA Institute Track at cruise3sixty - or -
  • Successful completion of three case studies - or -
  • Successful completion of TrainingFest Fast-Track
C. ANY COMBINATION OF ELECTIVE TRAINING (30 Credits)
  • Successful Completion of other CLIA training seminars and exams (10 or 15 credits each)
  • Successful Completion of CLIA video or DVD training and exams (10 credits each)
  • Attendance at CLIA co-sponsored/endorsed cruise conferences (10 credits per event)
  • Successful Completion of – The CLIA Guide to the Cruise Industry textbook & exam (30 credits)
  • Attendance at member line product seminars (2 credits each, maximum 10 credits)
  • Successful completion of member line online training programs (5 credits each, maximum 15 credits)
D. PRODUCT KNOWLEDGE (20 Credits)
CLIA MEMBER CRUISE LINES ONLY-Must complete all items
  • Personal cruise experience: two cruises of 7+ days, on different CLIA member lines not utilized for ACC Certification
  • Three shipboard inspections not utilized for ACC (may use same Member Line but must be on different ships)
  • 40 staterooms booked/deposited through a currently affiliated Travel Agency within your two-year enrollment period
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ECC Requirements
A. PREREQUISITE
  • Must be a CLIA Affiliated Agent
  • Must have attained Master Cruise Counsellor Certification (MCC)
B. TRAINING*
  • Successful completion of any 10 live CLIA seminars or online courses (15 credits each) and exams (all seminars taken for ACC and MCC are accepted)
C. PRODUCT KNOWLEDGE – CLIA MEMBER CRUISE LINES ONLY - Must complete all items
  • Personal cruise experience: one cruise of 7+ days, on any CLIA member line not utilized for either ACC or MCC Certification
  • 5 shipboard inspections not utilized either for ACC or MCC Certification (may use same Member Line but must be on different ships)
  • 50 staterooms booked/deposited through a currently affiliated Travel Agency within your two-year enrollment period

*Training requirements apply to "15 credit" live or online seminars only.
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ECC Scholar Requirements (Renewable annually)
A. PREREQUISITE
  • Must be a CLIA Affiliated Agent
  • Must have attained Elite Cruise Counsellor Certification (ECC)
B. TRAINING (ANNUAL)*
  • Successful completion of ALL of CLIA’s live seminars and online courses (15 credits each) and exams (new seminars added annually)
C. PRODUCT KNOWLEDGE – CLIA MEMBER CRUISE LINES ONLY - Must complete all items
  • Personal cruise experience: one cruise of 7+ days on a CLIA member line not utilized for either ACC, MCC, ECC or prior ECCS Certification
  • 30 staterooms booked/deposited through a currently affiliated Travel Agency within your enrollment period

*Training requirements apply to "15 credit" live or online seminars only.
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